"Left unattended or unmanaged, incivility or rudeness has the same outcome—situations and relationships get messy, spill out beyond work and often result in employees quitting or changing jobs."

Perspectives on Civility

Buy the Book

The Power of Civility is packed with thought-provoking perspectives on what civility really means, as well as practical solutions for work and life. >>

What’s Civility Anyway?

“Civility – You know it when you see it.” So, what is civility?

Civility is more than good manners.  Civility is not just proper etiquette.  Civility involves more than being nice. >>

Ask Penelope!

Have a question for Penelope? Ask Penelope is a forum for families, children and teenagers to ask any question on family etiquette and civility. >>

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